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Policies and Procedures
Payments , Security Deposits, Accidental Damage Waiver,
Cancellation Policy
Payments: The reservation will be held for you with a
credit card. A down-payment equal to one-night’s rent is required
at the time you make your reservation. If paying by credit card,
check or money order, payment will be due in full (60) days in
advance of the reservation. The renter will be charged for the
stay by credit card automatically at the 60 day period. A declined
credit card will result in forfeiture of the reservation. Rally
deposits are taken at the time of reservation and are non-refundable
and non-transferrable. Rally payment for reservations are due
in full by May 1. Rates vary between properties.
Guest charges for rent, other fees, and damage deposit or waiver
may be paid for by: Check, Money Order, Visa, MasterCard, Discover
or American Express.
Please make Checks and Money Orders payable to:
Black Hills Vacation Homes, LLC 744 Prospect Avenue, Ste. 107-
Lead, SD 57754
Security Deposits: Security deposits will range
from $250 to $1000, depending in the size of the home. The security
deposit is held until the vacation home has been cleaned and inspected,
and will be returned within 2 weeks from end of stay. If the deposit
was paid by check, the full amount less any damage deductions
will be returned by check. If paid by credit card, the full amount
less damage deductions will be refunded to the credit card.
Accidental Damage Waiver: The accidental damage
waiver is limited to a maximum of $1500 per stay. Damage in excess
of this maximum and negligent or intentional damage will be the
sole responsibility of the guest(s). BHVH staff reserves the right
to determine levels of damage and the presence of negligent versus
accidental damage. Only damages reported at the time of incident
will be covered. The accidental damage waiver will be void if
the guest(s) fails to report the damage, and the guest(s) will
be responsible for the cost of the repairs. Damages not covered
by the accidental damage waiver will also be charged to the renter.
Examples of covered items include: beverage or food spills on
carpet, broken glasses, stained linens.
Examples of non-covered items: intentional damage, damage caused
by negligent acts, excessive cleaning needed, theft, over-crowding,
pet damage (in pet-approved homes only).
Cancellations: There are absolutely no monetary
refunds for cancellations. If, for some reason, you would have
to cancel, you may rebook your stay at another date within a year,
Sturgis Motorcycle Rally dates excluded. This reservation will
depend on availability. ALL cancellations are charged a $35.00
cancellation fee. There is a rebooking fee of $35.00.
Tax and Service Charges
All rentals (off season, regular rate, Holiday rate, special events,
Sturgis Bike Rally), are subject to a 5-8% sales tax, depending
on location. There will also be a 5% processing fee for each reservation.
Other Policies
All rental rates are based on maximum occupancy. The extra person
charge over the maximum for each vacation home is $35 per person
per day on regular rentals. Rally rentals are subject to $100
per person per day charge.
There is a two (2) night minimum stay - three (3) night minimum
over Holidays and Special Events. Rally rentals vary between 4-10
days (please check each home individually). Inquire about the
10% discount for stays of 5+ nights.
There is absolutely no smoking in all vacation homes. Smoking
is allowed outside only if care is taken to dispose all trash
in the proper place and not on the property grounds. If this is
not done, you may be charged for clean-up. If there has been smoking
in the home, you will be charged for professional cleaning. This
charge will be a minimum of $250 up to the full reimbursement
of professional cleaning charges.
There are absolutely no pets allowed in any of the vacation homes.
Snowmobile and four-wheel riding must be kept at 15 MPH on all
roads leading to and from the vacation home. All renters are prohibited
from recreational riding on these roads. Access on these roads
are permitted only if going to another trail or area specifically
designed for recreational use. Cutting across private property
is prohibited.
Please... NO TENTS, NO OUTDOOR FIRES, NO CAMPING. These activities
are prohibited.
Check-in and Check-out Times
GUESTS MUST CHECK IN AT THE OFFICE: 744 Prospect Ave / Ste 107
(To get a key, directions and to sign in) Lead, SD 57754
Hours: 8:30am to 4:00pm M-F
Check-in is at 4:00pm Check-out is at 10:00am
IF YOU CHECK IN BEFORE NOON, YOU WILL BE CHARGED AN EXTRA HALF
DAY
**PLEASE RETURN KEY TO THE OFFICE WHEN YOU LEAVE (Door drop slot
available for after-hour departures)
Seasonal and Non-Seasonal / Holidays / Special Events
/ Rally Week Dates
Rates include, but are not exclusive to, the following dates:
(These dates may be changed anytime or altered in regards to price
negotiations)
Holidays: Martin Luther King, Presidents Day, 4th of July, Christmas
and New Years (December 20 to
January 4) (Holiday stays require a 3 night minimum)
Seasonal: All days surrounding Holidays, excluding the Sturgis
Rally week.
Rally Week: 4-7 days in a block. Please inquire for availability
and rental date structure on each individual home. (This will
change annually)
Amenities: All homes are equipped to provide
enough towels, bedding, kitchen supplies, etc... for the maximum
occupancy of that particular home. If you feel that more of these
supplies are needed, you must bring your own. You may need to
provide: phone, firewood, vcr movies, stereo, crock pot, towels
for hot tub use, spices, oil, coffee and filters in case they
are not already provided in the home. Please inquire for more
information or view the amenities section on the web site for
a particular home.
Vacation Home Disclosure
Black Hills Vacation Homes, LLC, is a manager of vacation homes.
These properties are independently owned. Although problems are
rarely encountered, Black Hills Vacation Homes reserves the right
to change accommodations up to, and including the day of arrival
to best accommodate our guests.
Disclaimer
Black Hills Vacation Homes, LLC, will not be held liable for damage,
loss or injury resulting from negligence of guests or friends
of guests. Further, we will not assume responsibility for loss,
delay or expense caused by weather or other circumstances beyond
the control of Black Hills Vacation Homes, LLC. Black Hills Vacation
Homes, LLC, reserves the right to change accommodations without
notice, up to and including the date of arrival, due to maintenance
emergencies or sale of home. An attempt will be made to provide
equal accommodations or upgrade at no additional charge. Rates
are subject to change without notice, and are subject to availability.
Hot Tubs
Black Hills Vacation Homes, LLC, does not have control over the
mechanical performance of private hot tubs. If a hot tub becomes
inoperable during your stay, and maintenance cannot be performed,
you may contact our office for further instruction. Many times
the homes are rented back to back, and the hot tubs will not have
had a scheduled cleaning. Patience and guest help may be needed
to ensure the hot tub will be usable during your stay. You may
be asked to add more chemicals, spray the filter, add water or
keep on a cleaning cycle. There will be no refunds for inoperable
hot tubs. Black Hills Vacation Homes, LLC, is not responsible
for any act of negligence in the use of a hot tub. The renter
assumes all responsibility for self and guests in the care and
use of any hot tub. Adults must accompany children in all hot
tubs, and extreme care and caution must be followed. Black Hills
Vacation Homes, LLC, is not responsible for any accidents. Use
at your own risk.
Black Hills Vacation Homes: 605-722-9950 office, 605-578-2185
fax
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